Web design questions, answered straight

Fill in the Get a Quotation form, email us or call 060 891 8850. We reply the same working day with honest advice and, once we understand the scope, a fixed and itemised quotation.

Company websites start from R5,500 and ecommerce websites from R7,000, excluding VAT. The final price depends on the number of pages, the features you need and the content you supply. Every rate we charge is on our pricing page.

A professionally designed five-page business website in South Africa typically costs between R5,000 and R20,000. Our company websites start from R5,500 excluding VAT, and the number of pages is one of the things your itemised quotation is based on, along with features and help with content.

Yes. AI assistants and Google's AI Overviews draw their answers from websites, so a clear, well-structured website is now how your business gets named, not only how it gets found. Social profiles help, but they are rented space. Your website is the one channel you fully own.

You can, and for a hobby or a very early side business a builder may be enough. The trade-offs are ownership, speed, SEO foundations, POPIA setup and having nobody to look after the website once it is live. For a business that depends on enquiries, a professionally built and maintained website usually pays for itself.

A 50% deposit starts the project and secures your place in the build schedule. The deposit is non-refundable. The remaining balance and its due date are set out in your quotation, so you know exactly what is owed and when before any work starts.

Most company websites launch within a few weeks of receiving your content. Ecommerce stores take longer depending on catalogue size and features. We agree a timeline upfront, and the most common delay is content, so we send a requirements checklist on day one.

Your logo, brand colours if you have them, page content and any imagery you want used. If you are missing any of these, we can help with copywriting guidance and licensed imagery. The requirements checklist lists everything, so nothing is missed.

Yes. Our office is in Northcliff, Johannesburg, and we work with businesses across South Africa. Most projects run online, and in-person meetings in Northcliff are available by appointment.

No. Every website is designed around your brand, your customers and your goals. We build on WordPress because it gives you full ownership and easy editing, but the design itself is yours alone.

Three rounds of revisions are included in every website build. Changes beyond that are charged at R350 per hour, and we tell you before any chargeable work starts.

Yes. We design your homepage first so you can approve the direction early. The full website is then built on a private staging link you can follow as it grows, and it only goes live once you approve it.

Yes, every build is mobile-first. Most visits now come from phones, and Google ranks your website on its mobile version, so we design for the small screen first and scale up from there.

Yes. WordPress lets you edit text, images and blog posts without touching code. If you would rather not, our care plans handle changes for you.

On-page SEO foundations are part of every build: a clean page structure, page titles and meta descriptions, fast loading and a mobile-first layout. Ongoing work to grow your rankings is a separate monthly service, SEO & AI Visibility.

WooCommerce, on WordPress. It keeps your store, your products and your customer data in your own hands, with no platform commission on your sales. If you sell to consumers, see the ECTA Section 43 disclosures your store must show.

Yes. We work with most South African payment gateways, including PayFast, Yoco, Ozow and Peach Payments, and help you choose the one that suits your business. The full checkout is tested before launch, and shipping options and VAT are configured as part of the build.

Product upload and training are included in an ecommerce build, so you know how to add and update products yourself after launch. Large catalogues are scoped in your quotation.

Yes. Tell us where the store runs today and how many products it carries, and we will scope the move in your quotation. Our ecommerce page has the detail.

All three plans include hosting, WordPress core, theme and plugin updates, backups, security monitoring and support. Hosting & Maintenance is R250 per month. Maintenance & Additions is R400 per month and adds one hour of development time every month. Maintenance & Development is R1,500 per month and adds five hours. Compare the plans.

Extra hours on any plan are R350 per hour, excluding VAT. We confirm the time needed before the work starts.

Often, yes, but we look at the website first and confirm we can work on it. Ad hoc work on websites we did not build is R350 per hour, booked in blocks of three hours (R1,050) and paid upfront.

Email or call us. Every request is logged in our ticketed support desk, so it is tracked, prioritised and answered by a real person in Johannesburg.

On a care plan, we restore the website from a clean backup and close the gap that let the attacker in. Regular updates and security monitoring are there to stop it happening in the first place.

Businesses on one of our website care plans. It builds on a website we already host and maintain, starts from R1,999 per month excluding VAT, and runs month to month on 30 days written notice.

No, and nobody honestly can. Google and AI assistants decide their own results. We commit to the work, the measurement and a straight report of what moved and what did not.

We recommend giving the service six months, because that is when there is enough trend data to judge it on evidence. It is advice, not a contract term.

Yes. Newsletters are sent from your own Brevo account, so the list and the results always belong to you. We help you set one up if needed. Any Brevo subscription is paid by you directly to Brevo.

From R500 per monthly newsletter, written, designed, tested and sent for you. Extra mailers from R250 each. Both exclude VAT. See email newsletters.

Completely. The domain, content and website are yours. If you ever choose to move on, we hand everything over cleanly, though most of our clients have been with us for years.

Every website launches with a privacy policy, a POPI notice, cookie consent and correctly handled forms. Your privacy documents should reflect how your business actually uses personal information, so we recommend having them checked for your business.

No. All prices we publish and quote exclude VAT.

Yes. We design, build and maintain websites under your brand for your clients, quoted per project. SEO & AI Visibility is unfortunately not available for white label. Agency web design.