An online CPD course platform for mental health professionals
A mental health practice launched an online CPD course platform for psychologists and registered counsellors: eight sessions worth 24 CPD units, with payment, learning resources and completion notifications built in.
The short version
- Challenge
A sequenced professional course that had to run online without manual admin.
- Approach
Eight structured sessions, rand payment, in-lesson resources and automatic completion notices.
- Result
An eight-session, 24-unit CPD course practitioners can take online from anywhere in South Africa.
- Sector
- Professional education for mental health practitioners
- Region
- South Africa
- Delivered
- Online course platform on WordPress with TutorLMS, WooCommerce and PayFast, plus marketing collateral
What needed solving
The course was designed to be taught in a structured sequence, with practical exercises between sessions. Moving it online meant learners had to pay, progress session by session and download their materials without manual help.
The facilitators also needed to know when someone finished, without checking a spreadsheet.
How we did it
How we approached the work, step by step.
Structured learning
The course runs as eight sequential sessions, so learners follow the intended progression.
Local payment
Enrolment is paid in rand through PayFast, with no manual invoicing.
Resources in context
Printable exercises sit inside the lessons they belong to, rather than in a separate download area.
Completion handled automatically
Learners see a confirmation on completion and the facilitator is notified by email.
What the business has now
The facilitator now delivers an eight-session, 24-unit CPD course online, with enrolment, payment, resources and completion handled by the platform. The course is no longer tied to a venue or date, so practitioners anywhere in South Africa can take it.
Run by hand, an eight-session CPD course is mostly admin: payments to match, materials to email, completions to log. The platform does that work, so the facilitator's hours go into the content.
Questions, answered
Can I sell CPD courses online in South Africa?
Yes. A WordPress learning platform with WooCommerce and a local gateway such as PayFast lets practitioners enrol and pay online, then work through the course at their own pace.
What does an online CPD course platform need?
Structured lessons, payment, downloadable resources, progress tracking, and a clear completion record for the learner and the provider.
Can a course provider be notified when a learner completes?
Yes. Completion can trigger an automatic email to the provider and an on-screen confirmation for the learner.
What should a CPD provider check before taking a course online?
That the course accreditation covers online delivery, how completion and assessment will be recorded, and what the completion certificate must show. Settling these first avoids rebuilding the course after launch.
How do learners access materials on an online CPD platform?
After enrolling, learners work from a personal dashboard. Sessions open in sequence, and printable exercises are attached to the lessons they belong to, so materials are always where the learner needs them.
Have a similar challenge?
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